- You must be at least 21 years of age to purchase wine. By placing your order you have represented to The Wine Vault that you are at least 21 years old.
- We are not allowed to ship within the State of Vermont. Please call for in store pickup.
- All wine deliveries must be received/signed for by an adult of legal drinking age. A picture I.D. is required at the time of delivery. We cannot deliver to P.O. Boxes or addresses outside of the United States.
Confirmation of Order
- An automatically generated confirmation email will immediately acknowledge receipt of your order.
- A second email will confirm your order has been processed and is prepared for shipment.
FedEx will send you an email containing the details of your shipment while in transit including the tracking number.
How we ship wine
- The Wine Vault contracts with a third-party carrier ( FedEx Ground) that will ship the product(s) that you have already purchased. Ownership of any product that The Wine Vault sells changes hands at the time of purchase. By requesting that your purchase be shipped to you, you are authorizing us to engage a third party- carrier to deliver your purchase on your behalf. The Wine Vault is not responsible for any breakage or damage of your purchase by said third party carrier.
- The Wine Vault uses either carrier approved cardboard boxes for shipping orders or Styrofoam shippers. We will provide a return label for styrofoam inserts to by returned for reuse. We do not ship wood boxes.
- Most orders are shipped within 48 hours of ordering; however, orders received during a weekend or holiday periods are subject to added delays. The Wine Vault will make every effort to ship your order as soon as possible.
- Orders will not be released if the temperatures are below 25 degrees or above 85 degrees Fahrenheit. We cannot be responsible for accurately judging weather conditions in other parts of the country.
The Wine Vault ships with standard insurance included up to $500. If you would like to insure your shipment for a greater amount please contact us at firstname.lastname@example.org or 802-244-1111.